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Autoreminder E-Mail if profile is not being updated after x month

8 years 6 months ago #280124 by mobilehochzeitsdjs
Hi,

is there any possibility to send an automatic email to users if they donĀ“t update profile after 2 month?

It would be nice if you can give me instructions how to do this, if itĀ“s possible.

Best regards,
Benjamin

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  • krileon
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8 years 6 months ago - 8 years 6 months ago #280163 by krileon
You'll have to use CB Auto Actions with the Internal > Users trigger usage in an Email action. You'd then have to condition against the last update field. Example as follows.

Global
Triggers: Internal > Users
Type: Email
User: Automatic
Access: Everybody
Condition
1: [cb:parse function="time"][lastupdatedate][/cb:parse] Less Than or Equal To [cb:parse function="time" time="-2 MONTHS"][cb:date format="Y-m-d H:i:s" /][/cb:parse]

You'll need to manually run the Internal Users URL found within CB Auto Actions > Parameters or setup CRON to run it. Note it parses through every user object. So the more users you have the chances of it failing to function due to memory issues, etc.. increase as currently it does not have batching functionality, which is planned in a later release.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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Last edit: 8 years 6 months ago by krileon.

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8 years 6 months ago #280189 by mobilehochzeitsdjs
Hi,

thanks for your instructions.
After configuring auto actions and running script with debug mode, i get following error back: string(53) "::Aktion 39 because of missing...

Can u tell me what this error means?

Best regards,
Benjamin

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8 years 6 months ago #280215 by krileon
You didn't provide the full error so I've no idea what it's erroring at. Most likely you did not properly configure your Action with all of the required information. An email action requires a to address, subject, and body. You can substitute in the users email address with the below substitution to be used for the to address.

Code:
[email]


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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