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[SOLVED] CB not redirecting users to login properly

  • ThePiston
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8 years 6 months ago #280512 by ThePiston
Replied by ThePiston on topic CB not redirecting users to login properly
all options were set to Enabled except ItemIDs

CB 2.3, CBsubs 4.3, PHP 7.1, J! 3.9.X

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  • krileon
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8 years 6 months ago #280547 by krileon
Replied by krileon on topic CB not redirecting users to login properly
You'll see the Joomla error message, but in cases where it'd show or redirect to Joomla login it'll instead go to CB login. All other cases will just show the Joomla error as normally. Please PM backend super administrator login credentials and include exact steps to reproduce your issue and will take a look.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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  • ThePiston
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8 years 6 months ago #280557 by ThePiston
Replied by ThePiston on topic CB not redirecting users to login properly
thanks, just sent you details. I did notice when testing before I sent you login that this does not happen when I use HTTPS for the exact same URL - the blank page with the "not authorised" error only happens when the URL uses HTTP.

CB 2.3, CBsubs 4.3, PHP 7.1, J! 3.9.X

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  • krileon
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8 years 6 months ago #280608 by krileon
Replied by krileon on topic CB not redirecting users to login properly
You've "Encrypt Login Form" set to "Yes" within your CB Login module under "Login and Logout Options". It completely blocks access to the HTTP login form, which is why you're seeing that error.

Set "Force SSL" to "Entire Site" within Joomla global configuration under the Server tab to keep frontend SSL only. Otherwise whatever is redirecting to CB login needs to do so using the HTTPS URL.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • ThePiston
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8 years 6 months ago #280614 by ThePiston
Replied by ThePiston on topic CB not redirecting users to login properly
I see. I had SSL set across entire frontend but because of a Goofle map I have on the site, I could not keep using the free API and SSL, so I had to abandon the forced frontend SSL. I will remove the SSL force on the CB login - thanks!

CB 2.3, CBsubs 4.3, PHP 7.1, J! 3.9.X

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