You need to make sure the field was actually changed. That trigger fires when the profile updates exactly as it implies. It does not fire for a single specific field. So any profile change will fire it. To condition to make sure the field has actually changed values you need to use the below conditions.
1: [var1_FIELD_NAME] Is Not Empty
2: [var1_FIELD_NAME] Not Equal To [var3_FIELD_NAME]
var1 is the updated user object while var3 is the old user object. It's making sure they didn't save the field to empty and that compared to the previous value the field has actually changed.
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Yup, corrected my reply. Forgot that trigger is a bit of an oddball and has the old object as var3. At some point var2 will become the old object with var3 being deprecated eventually.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.