It seems that since I updated CB, my users are having some trouble. Before, everything was working fine. Now, when they change their password they get this:
"I have requested and received a new password, but even after using the new password to log in, I get the following error messages.
"You can't access the private section of this site."
"Please log in or sign up to view or modify your profile."
When I hit the "Sign In with Facebook" button, I get:
"You can't access the private section of this site."
"You have successfully logged in."
-- Suggestions?
Also, a lot of the time when people sign up, they are not receiving their email activation... and when I activate them manually, they have trouble logging in.
That's a Joomla access error. What did you upgrade from? If you migrated from CB 1.x then edit all your Joomla menu items that point to CB and fix their menutype as they will be invalid. If already on an existing CB 2.x then ensure you've a public and published Joomla menu item to CBs profile page.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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I had Joomla 3.5 and CB 2.x. I assume, then, that your second solution is likely the correct one. How, exactly, do I go about fixing that? *sheepish* I'm not entirely sure how to do it.
Create a Joomla menu item to CBs profile page if one doesn't exist already then ensure it's public and published. All of these menu items shouldn't created on install and be under the "Community Builder" menutype though.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
