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Add Usergroups action NOT working in CB Auto Actions

  • Proteon
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8 years 4 months ago #282525 by Proteon
The "Add Usergroups" feature of CB Auto Actions is not working. I have explained it in more detail here:
screencast.com/t/i75hKyqQAs55

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  • krileon
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8 years 4 months ago #282535 by krileon
Works perfectly fine here. Did you configure CBSubs to manage usergroups? You could have an issue where CBSubs and CB Auto Actions are then managing usergroups giving odd behavior like you're experiencing.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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  • Proteon
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8 years 4 months ago #282539 by Proteon
I am not using CB Subs. I am using only Community Builder. Please advise.

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  • krileon
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8 years 4 months ago #282540 by krileon
What is your exact auto action configuration? Depending on what trigger you're acting on you could be overriding the save of the user before Registered is saved; this can usually be prevented by turning on Reload User under Parameters.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • Proteon
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8 years 4 months ago #282541 by Proteon
Here is the conditions:
screencast.com/t/CC5YN8Wxu

Here is the action:
screencast.com/t/i75hKyqQAs55

Thanks.

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  • krileon
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8 years 4 months ago #282546 by krileon
I need to know what your Global settings are. The triggers can completely alter how an action behaves.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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