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Order mistake

  • dewittds
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8 years 3 months ago #283454 by dewittds
Order mistake was created by dewittds
I have been trying to get an order mistake corrected. I have sent emails to Nick via private message and to the contact us page. Maybe they have gotten overlooked.

Nick,

I made a mistake on June 20, 2016 when I renewed the Professional subscription. In my hast I did not read and thought it included CB subs, which I had purchased once before. I made this purchase with the Father's Day coupon. Is it possible to somehow to return my order of premium membership so I can purchase cb subs, or exchange the purchase, and I'll pay you the difference. hopefully with the same Father's Day coupon?

Purchase invoice number , date, and payment method sent via private message.

Thank you for your help and a great product,

David DeWitt
Saint Louis Area Geocachers Association

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  • beat
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8 years 3 months ago #283462 by beat
Replied by beat on topic Order mistake
Sorry about Nick and me missing your request, last week and this week-end has been a bit busy over here.

Given your customer history with us (thank you for your support!) I have refunded your Professional membership you just bought by mistake.

You can buy or renew your CB Paid Subscriptions (CBSubs) from here www.joomlapolis.com/addons/cb-paid-subscriptions

The fathers' day special is over, but you can find the Independence day coupon code (almost as good) on our home page banner at top, by clicking its "Get it now" button. The coupon is only valid a few more hours, so you should do it soon.

Beat - Community Builder Team Member

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