We are facing an anormal delay when recording profil modifications in CB user tab. This seems to be related to the enter and exit servers. Their ID addresses need to be recognized by our web-hoster provider.
Would you please be kind to list them all. They all need to be identified and accepted by our provider before !
I have no idea what you're requesting, sorry. Please clarify further. List of what? Anormal delay?
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Due to security reasons, monbilansportsante.fr has been placed on an accredited Web-hoster provider. So this suppose that our new web-hoster has to authorize incoming and outgoing relation with external IP address.
When those IP address aren't registered then their firewall stop the connexion and temporizes the process.
So to make it, would you please let us know the list of the IP address concerned by CB and its plug-in. We have identified some of them but still have a unusual delay when users modifies their profile and records them. ( User have to wait about 2 minutes before the system takes it into account ! )
We do not have any callbacks beyond our update checker, which you can turn off under CB > Configuration > Integrations. There are no callbacks for users updating their profile. I've no idea the cause of your delay. Disable non-core plugins 1 by 1 within CB > Plugin Management until issue goes away to see if it's a plugin doing it.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
