CB Auto Actions - User Case: update fields based on expired CBSubs subscription

Hi,

Can you please let me know how to configure CB Auto Actions to updated CB Fields for the following User Case base on a CBSubs Subscription that has expired, e.g.

CBSubs Subscription Plan: "Voting Membership"
CBSubs Subscription Plan Status: "Expired"
CB Field: "cb_member_status" = "Inactive"
CB Field: "cb_financial" = "False"

Is this possible to manually trigger the update of CB Fields based on expired CBSubs Subscriptions?

I have also configured the CBSubs/Integration/CB Fields to have these fields update (as attached) on plan activation and deactivation, but just need to also manually trigger the updating of these fields for this user case.

Thanks,

Dion.

You don't need CB Auto Actions for that. You can use CBSubs Fields to change field values based off plan state. If you still want to do this with CB Auto Actions then the below usage can be used with a Field action or whatever action you like.

Plan Active
Global
Triggers: onCPayUserStateChange
User: Automatic
Access: Everybody
Conditions
1: [var3] Equal To PLAN_ID_HERE
2: [var2] Equal To A

Plan Expired
Global
Triggers: onCPayUserStateChange
User: Automatic
Access: Everybody
Conditions
1: [var3] Equal To PLAN_ID_HERE
2: [var2] Not Equal To A

Hi Kyle,

Where are the "CBSubs Fields" located to change field values based off plan state? I have set the CB Fields in the Integration Tab of CBSubs as attached, but it looks like there is no way to manually trigger these CB Fields changes that we require for each CBSubs Plan.

I have also tried the Auto Actions (using the latest version of CB Auto Actions), but it's not working and giving me the following error:

string(69) ":: Action 40 :: Conditional 1 failed for 0: [var3] Equal To PLAN_ID_4"

I have tried adding "4" and "PLAN_ID_4" for the CBSubs Plan in the condition for [var3] and they both results in the above error message, it looks like it can't find the CBSubs Plan ID 4...

Global
Triggers: None (so I can trigger this manually).
Type: Field
User: Automatic
Access: Everybody
Conditions
1: [var3] Equal To PLAN_ID_4
2: [var2] Equal To A

Can you please let me know to resolve this Auto Actions issue and how to use the CBSubs Fields to manually trigger the CB Fields changes that we require for each CBSubs Plan?

Thank you,

Dion.

Where are the "CBSubs Fields" located to change field values based off plan state? I have set the CB Fields in the Integration Tab of CBSubs as attached, but it looks like there is no way to manually trigger these CB Fields changes that we require for each CBSubs Plan.

You're not supposed to manually trigger them. You're supposed to let it happen automatically when subscribing or expiring/cancelling which both of the solutions provided will do.

To trigger it manually you need to use an Internal Users action (select Internal > Users trigger) and have it loop every single user on your site (slow and probably going to crash your site if you've a lot of users). Once the trigger is configured you need to use an condition like the below to condition based off subscription status after you've enabled content plugins under the parameters tab of your action.

[cbsubs:if plan="#" status="A"]ACTIVE[/cbsubs:if] Equal To ACTIVE

Be sure to change # to the plan id of the plan you want to condition against.