Connections not establishing

Hello,

I have tested and used CB connection.... for some reason it's not working now. Connection request can be made, connection request can be accepted, but actual connections can't be made. The connection shows on the requester's profile page but not on the accepter's page.

I recently changed a setting that people with connections only can exchange the private messages, I don't remember how I did it unfortunately, wonder it has anything to do with it....

Thanks.

victoriakim wrote: Hello,

I have tested and used CB connection.... for some reason it's not working now. Connection request can be made, connection request can be accepted, but actual connections can't be made. The connection shows on the requester's profile page but not on the accepter's page.

I recently changed a setting that people with connections only can exchange the private messages, I don't remember how I did it unfortunately, wonder it has anything to do with it....

Thanks.

I am guessing that you have perhaps changed the configuration of connections?
See Configuration -> COnnections tab -> Cross Connections setting

Yes, cross connection was the problem, thank you! Is there a way that I can change the un-crossed connections (which were made already) to crossed connections?

No, not without altering their connection requests in the _comprofiler_members table. If you didn't have cross connections enabled then the connection would only be 1 way. Probably easier to just have those users connect with the person manually depending on how many there are.