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Member information not showing in Member Page

8 years 1 month ago #286457 by WatchAwear
On my website, My Community Builder Member Pages do not show all the members information. I just purchased a membership, an need your help to resolve this. The website is www.watchawear.com . Please view any of the members information to see what I mean about missing member information. Here is an example profile: watchawear.com/cb-profile/userprofile/WatchAwear.html . Please let me know what I can do to assist in finding the solution to this.

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  • krileon
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8 years 1 month ago #286459 by krileon
Replied by krileon on topic Member information not showing in Member Page
Ensure CB Core within CB > Plugin Management is Public and Published as it's responsible for the output of all core fieldtypes. If it is then review your tabs within CB > Tab Management and ensure they're set to Public access if you want their fields to be publicly visible.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: WatchAwear

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8 years 1 month ago #286461 by WatchAwear
Replied by WatchAwear on topic Member information not showing in Member Page
Thank you for your response.
I have verified that these items are published and public accessible. What else can I do to resolve this?

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8 years 1 month ago #286463 by WatchAwear
Replied by WatchAwear on topic Member information not showing in Member Page
I found that the plugin... "System - jQuery Easy" is likely the conflict. When I turn this plugin of, the functionality of Community Builder Member Pages returns.

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  • krileon
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8 years 1 month ago #286465 by krileon
Replied by krileon on topic Member information not showing in Member Page
Ok, then the tabs and fields are present but their jQuery is broken by that extension. The only compression extension we support is JCH Optimizer.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: WatchAwear

Please Log in or Create an account to join the conversation.

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