Request Connection Not Working On Mobiles

Hi,

Just had a look and doesn't seem like anyone's posted about this. Hitting request connection brings up a frame on widescreens and tablets, but this doesn't work on Safari or Chrome on my iphone.

Is there a way around this bug or is there a Forge item for this?

Cheers

David

Do any other tooltips work? Modal windows from CB Gallery? Descriptions on fields? or is it strictly this one? It's all the same tooltip API so it should be working fine along with the other tooltips. Please ensure your iPhone and/or browser application is up to date.

Thanks Kyle, I spoke to my developer, he tried with Protostar and got the same error, hitting Connections > Request Connection does nothing. Note, I do not have connection paths enabled and there is no big Request Connection button at the top of the page. I just tried on the Joomlapolis site and got the same result, hitting connections > request connection does not bring up a qtip/modal. Also, if I add a new album, then cancel, I do get a modal pop-up asking if I'm sure I want to cancel. FYI: My iPhone has the latest ios.

The confirmation is a dialog. The connections request is a modal window. Please ensure try clicking a photo from CB Gallery on our demo site below and see if it opens on your device. If it does the issue is isolated to connection requests. If not then it's probably a problem with the modal usage.

demo.cbdemosites.com/addons/cb-gallery/cb-gallery-bot

You can also disable that usage within CB > Configuration > Connections by setting "Notification Method" to "None".

Thanks. I opened this page on my site and the images seem to open as they should. Looks like the issue is restricted to Friend Connection requests.

Just tried disabling the notification methods, and Friend Requests now work. The problem is, with this disabled, users will only get a notification when they log in to the site, so leaving it like this is not an option, they really need a PM and email.

Could you set it so that the modal window doesn't show up and allow users to still get a PM and email? Seems to me that other big social networks like FB, Instagram and LinkedIn don't require or even allow for personal messages when making friend requests, probably because this requires extra effort from users (ie. to introduce themselves) and make them less likely to add friends, thus slowing the growth of connections and network interconnectedness.

You can have that by disabling the connection notification as instructed above then using CB Auto Actions to act on the onAfterAddConnection trigger to send a private message or email. The trigger onAfterAddConnection [var1] is the sender user id and [var2] is the recipient user id. So for example you'd set the From parameter of the PM action to [var1] and the To parameter to [var2].