CB Version 2.0.15+build.2016.10.03.23.55.12.b2d28f61d
All CB Plugins up to date
Editing user profiles front end is not working as of a couple of days ago. Site relies heavily on CB Core Fields Ajax to enable both users and moderators to edit profiles. No edits are saved when fields are changed by users, moderators or superuser and no error is shown on page. I've checked the ACL and component permissions without success.
Check CB plugins database gives this error
"CB plugin "CB Core Fields Ajax": no database or no database description"
Tried uninstall of the plugin and reinstall with no luck.
Not sure what to try next to resolve. Hope you can help.
Last edit: 8 years 2 weeks ago by krileon. Reason: Added [SOLVED] tag to subject
No ajax edits are saving or not profile edits are saving in general? If just no ajax edits are saving can you save with a normal profile edit? Does backend user edit save?
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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No Ajax edits are saving and no normal profile edits are saving either. (Don't normally publish the profile edit menu, all front end field edits by all users are completed via ajax however I published the menu temporarily to check your theory.
If direct frontend profile edit saves don't work it's safe to assume it's a problem with frontend edit save it self and not particularly CB Core Fields Ajax. Disable non-core CB plugins 1 by 1 and retest normal frontend profile edit after disabling each until issue goes away to see if it's a plugin causing it.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Identified Auto Actions as the cause....there were some Access Level changes recently on the site and several pre-existing Auto Actions had reference to deleted levels.
However ...it's never that easy ... I have now reset those broken Auto Actions to current Access Levels and re-enabled the plugin and I'm back to unable to edit profiles again.
I'm guessing I'll have to disable each of the many Auto Actions one by one and test editing of profiles as I go to identify the culprit or is there another less laborious way to proceed.
Yup, you'll need to figure out which action you've configured that's doing that. It's probably an action acting on onBeforeUserUpdate, onAfterUserUpdate, onBeforeUpdateUser, or onAfterUpdateUser triggers (those cover frontend and backend profile edits).
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
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Localization
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
