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Requested refund.... no response

7 years 11 months ago #287563 by ScribbledPages
Requested refund.... no response was created by ScribbledPages
Hi,

I've wasted a lot of time with CB, only to discover that it WON'T work for me.

I requested a refund in accordance with your warranty policy, and I could see that nant was online, but I have yet to have a response?

It's not difficult. I can't use your component because it literally breaks all of my other components. I want my money back. By PayPal. Immediately.

Thanks!

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7 years 11 months ago #287565 by ScribbledPages
Replied by ScribbledPages on topic Requested refund.... no response
I should also note that it caused so much catastrophic damage to everything else that I use, that I have had to delete everything, uninstall and reinstall Joomla, and rebuild everything from scratch....

So yes, this was very much a failed experiment. I guess it could work well on a site that is ONLY using this for social networking and doesn't have a lot of other functionality, but I don't have the time, patience or inclination to try and figure out how to make something work.

So I'd really appreciate a response about when I can expect to see that money back in my account.

Thanks.

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7 years 11 months ago #287574 by nant
Replied by nant on topic Requested refund.... no response
I have responded to all your PMs and your refund is in progress.

Please note it is 7AM in the morning when I saw your PMs.

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7 years 11 months ago #287578 by beat
Replied by beat on topic Requested refund.... no response
ScribbledPages,
Your refund has been processed.

Please note that refund requests are handled during our business hours, and there is no point in reposting every 20 to 60 minutes, specially during the night.

Obviously your site was not in a normal state or had third party extensions that were not programmed to Joomla standards, or changes/hacks that altered Joomla or its extensions, before you installed CB, as installing and then uninstalling CB and its add-ons is safe and does not alter a site.

Beat - Community Builder Team Member

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