Here is the problem that has to do with password changing by itself
The hashed password of example user before any change on the backend
Hashed password ends on "zesnu"
Open profile of example user make no changes, save and close on backend
Hashed password ends on "zesnu" (hashed password remains the same)
Open profile of example user, change any field, save and close on backend
Hashed password ends on "zesnu" (hashed password remains the same)
Open profile of example user apply a CBSubs plan to the user save and close on backend
Hashed password ends on "C5mtW" (hashed password changes by itself and user can not login anymore)
Open profile of example user remove, or change plan, save and close backend
Hashed password ends on "ROgvq" (hashed password changes by itself and user can not login anymore)
So i think that there is something wrong with CBSubs that is modifying the users password.
If using CB Auto Actions please disable it and see if issue persists. If using CBSubs Fields please disable it and see if issue persists. Issues like this happen when a user store is triggered and the password hasn't been nulled resulting in it hashing the hashed password string.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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What actions are you using that are acting on CBSubs triggers?
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
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with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
What action types are you using? This maybe an issue in the action type that would need to be fixed. Most actions that do a user store have already been setup to null the password to prevent this issue.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
