Ensure you've a public and published Joomla menu item to CBs profile page. Such a menu item is mandatory. If using SEF try disabling SEF and see if issue persists. Also ensure CB is up to date.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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I created the menu CB profile but clicking on the name from our member directory still takes us back to home page. Tried tuning off the SEF and that didn't work either. Now what
There's no reason for it to send back to the home page unless you've configured something to do so. If the URL looks correct (e.g. domain.com/cb-profile/USERNAME) then you probably have a redirect configured on profile display, which could be configured in CB Auto Actions using a Redirect action. If CB Auto Actions is installed then disable it and see if issue persists. If the URL doesn't look correct (e.g. it's showing the SEF path to home page) then something is altering the URLs.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.