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Joomla update cant access aupdate

8 years 11 hours ago #290592 by abuahassan
Joomla update cant access aupdate was created by abuahassan
I am getting this message from Joomla (3.6):
"Update: Could not open update site #25 "Community Builder Package Update Site", URL: update.joomlapolis.net/versions/pkg-communitybuilder-list.xml ", what is wrong and can I just download the new version and upload?

Kind regards and thank you

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8 years 9 hours ago #290594 by beat
Replied by beat on topic Joomla update cant access aupdate
That's rather strange. I can access fine that URL. If your site can't access it, maybe its server needs updated root SSL certificates ? We are using AWS Cloudfront CDN to deliver as fast and effective as possible the update XML files, and their standard SSL certificates. So maybe either your server has an outgoing firewall or its root certificates are not configured properly ? Would love to know that the problem was.

Otherwise you can go to Downloads on our site and download the latest Community Builder zip file and upload it via file upload Joomla installer to update.

Beat - Community Builder Team Member

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8 years 9 hours ago #290598 by abuahassan
Replied by abuahassan on topic Joomla update cant access aupdate
I will ask my hosting company and try to know what is happening,

Regards

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