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[#6491] CB Subs update and plan image display

7 years 11 months ago #291159 by derekkoopowitz
Replied by derekkoopowitz on topic CB Subs update and plan image display

krileon wrote: Nothing else is calling that class except CBSubs Mailer. It's not used outside of CBSubs Mailer. Maybe it is in some older integrations which if that's the case please ensure you always update CBSubs and any CBSubs integrations installed at the same time.


As I mentioned, I've never used CBSubs Mailer... not even installed. I was running the 1-28 version of CbSubs and all relevant plugins but when I upgraded to the 2-5 version yesterday it did not allow viewing/editing of the user profile from the front or back end. I went back to the 1-28 version and it magically started working again.

You may want to double check that CBSubs Mailer error...

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7 years 11 months ago #291169 by krileon
Replied by krileon on topic CB Subs update and plan image display
If you've a CBSubs plugin installed that's out of date calling that function you'll have that error. When you updated did you be sure to update all CBSubs integrations installed?


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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7 years 11 months ago #291173 by derekkoopowitz
Replied by derekkoopowitz on topic CB Subs update and plan image display

krileon wrote: If you've a CBSubs plugin installed that's out of date calling that function you'll have that error. When you updated did you be sure to update all CBSubs integrations installed?


Every plugin was installed that was out-of-date. I have a test site that I hadn't updated (I should have if I'd known this issue would pop up) where it still works - again, CBSubs Mailer is not installed on the test site either.

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7 years 11 months ago - 7 years 11 months ago #291175 by krileon
Replied by krileon on topic CB Subs update and plan image display
Aha, was able to confirm and found cause. That class is established in CBSubs Mailer, but being used outside of it. So if CBSubs Mailer is not installed you'll get that error. To workaround the issue you can try installing CBSubs Mailer and ensuring it's loaded before other CBSubs plugins using plugin order in CB > Plugin Management and unpublishing CBSubs Plans Image (it's using the API causing this). I've created an immediate priority bug ticket to get this fixed.

#6491


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 7 years 11 months ago by krileon.

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7 years 11 months ago #291177 by derekkoopowitz
Replied by derekkoopowitz on topic CB Subs update and plan image display

krileon wrote: Aha, was able to confirm and found cause. That class is established in CBSubs Mailer, but being used outside of it. So if CBSubs Mailer is not installed you'll get that error. To workaround the issue you can try installing CBSubs Mailer and ensuring it's loaded before other CBSubs plugins using plugin order in CB > Plugin Management and unpublishing CBSubs Plans Image (it's using the API causing this). I've created an immediate priority bug ticket to get this fixed.

#6491


Great! I told you so... LOL I'll wait for the update to come out.

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7 years 11 months ago #291181 by krileon
Replied by krileon on topic CB Subs update and plan image display
Ok, quickfix is as follows.

IN: components/com_comprofiler/plugin/user/plug_cbpaidsubscriptions/models/something/cbpaidSomething.php
ON: Lines 228, 237, 243, 253, 264, and 270
FROM:
Code:
new cbpaidSqlQueryPart();
TO:
Code:
new cbSqlQueryPart();

That should resolve the issue for the time being until fixed in next nightly build.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

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