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[SOLVED] Issue with login to community

7 years 10 months ago - 7 years 9 months ago #292450 by enriqueledesma
[SOLVED] Issue with login to community was created by enriqueledesma
Installation was successfully completed and configuration went smoothly. Everything was ok, running smoothly. This morning login to my new community is blocked, I displays an error message. I did not change anything from yesterday to today, therefore I don't know what the problem is.

After signing in it redirects to a https:// address that displays an error. I have attached images to display login and error. Please help!

Joomla 3.6.5
CB 2.1.2+build.2017.02.08.01.14.28.ec3d63d1f
PHP 5.5.19
site: centrodeexcelencia.tenstep.ec/index.php/suscripcion-cex

TIA

Enrique Ledesma
Attachments:
Last edit: 7 years 9 months ago by krileon. Reason: Added [SOLVED] tag to subject

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7 years 10 months ago - 7 years 10 months ago #292462 by enriqueledesma
Replied by enriqueledesma on topic Issue with login to community
The problem seems to be on the login process. On my iPad, when last logged in, I set it to remain logged in and everything is ok. Since I am logged in, everything is perfect.

On other computers, when try to log in it won't let me in...

This is the message I get, could it be access privileges?

Enrique
Attachments:
Last edit: 7 years 10 months ago by enriqueledesma.

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7 years 10 months ago #292476 by krileon
Replied by krileon on topic Issue with login to community
Looks like you're trying to login with HTTPS, but you don't have a valid certificate. Edit all of your CB Login modules then under "Login and Logout Options" ensure "Encrypt Login Form" is set to "No".

Kyle (Krileon)
Community Builder Team Member
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7 years 10 months ago #292487 by enriqueledesma
Replied by enriqueledesma on topic Issue with login to community
Thank you, that was it!

Yours

Enrique
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