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Send email to member from frontend: Error

  • yogiman
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6 years 11 months ago - 6 years 11 months ago #301533 by yogiman
Hi i get an error if i try to send an email to members in this list view and also from member description page (profile)

www.anukalanayoga.com/Lista-utenti.html

i cannot find a solution, can you help me?
Last edit: 6 years 11 months ago by yogiman.

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  • krileon
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6 years 11 months ago #301545 by krileon
Replied by krileon on topic Send email to member from frontend: Error
What's the error?


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  • yogiman
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6 years 11 months ago #301572 by yogiman
Replied by yogiman on topic Send email to member from frontend: Error
it says:

Errore
L'invio della tue email non ha avuto successo! Riprova, grazie.

(error: the email could not be sent, try again )

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  • krileon
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6 years 11 months ago #301579 by krileon
Replied by krileon on topic Send email to member from frontend: Error
Enable debug mode and maximum error reporting in Joomla global configuration then retry. If you're using SMTP it's likely a SSL certification issue.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • yogiman
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6 years 11 months ago #301628 by yogiman
Replied by yogiman on topic Send email to member from frontend: Error
Yes actually using php it works... so is a server side problem?

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  • krileon
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6 years 11 months ago #301644 by krileon
Replied by krileon on topic Send email to member from frontend: Error
Probably, but you need to enable debug mode and maximum error reporting then try to send an email from CB to see what error is being output exactly. It is very likely an SSL certificate issue.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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