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[SOLVED] mailfunction is deactivated

6 years 2 months ago - 6 years 2 months ago #306635 by webart-workers
[SOLVED] mailfunction is deactivated was created by webart-workers
hi
i have the user email in user profile detailpage displayed. click on this, is the form displayed.
thats correct as it is

but : can't send the form

first message is: mailfunction is deactivated > where can i activate this?
  • in cb plugins is send pm activated
  • in lists is email activated
  • in J plugins is cb plugin published

2nd error message is: send mail went wrong. please try aqgain
but didn't twork

in J System configuration Mailing (PHP Mail) is correct, testmail arrived

would be happy for any idea ( i have next monday deadline for this project)

let me know if you need credentials

thanks, regards
juergen


/// SOLVED
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Last edit: 6 years 2 months ago by krileon. Reason: Added [SOLVED] tag to subject

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6 years 2 months ago - 6 years 2 months ago #306676 by krileon
Replied by krileon on topic mailfunction is deactivated
Error isn't in English so I've no clue what it's saying. Please switch to English, reproduce the issue, then copy and paste the error in a reply to this topic. The test mail button is unreliable as if emails work outbound to the servers own domain, which it almost always does, it can indicate that it's working but may not allow outbound to other servers. You'll need to navigate to CB > User Management and select a user with an email that doesn't belong to your servers domain then click Mass Mailer to test sending an email (e.g. use a test user with a gmail address).

My guess is emails are just disabled globally within Joomla global configuration. You appear to have added /// SOLVED though; were you able to resolve your issue?


Kyle (Krileon)
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Last edit: 6 years 2 months ago by krileon.
The following user(s) said Thank You: webart-workers

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6 years 2 months ago #306679 by webart-workers
Replied by webart-workers on topic mailfunction is deactivated
thanks for your feedback.

i solved it.
i forgot 1 config in the deepdeep CB AdminArea to define: "Allow send Mails"

thanks anyway!

regards
webart-workers
The following user(s) said Thank You: krileon

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