file not upload and plugin install error

Hi,

Photos cant upload from frontend in user profile
it give this error.

File failed to save! Error: Nothing to upload or link!
==
then i try to update plugin ,
so i was install gallery plugin it gives this error
Error
=====
Upload Error
Failed to move uploaded file to /home/keyfilms/public_html/tmp/ directory.
Failed to save Install CB Plugin because: Installation error

==========
avatar and canvas pic only store in cpanel and tmp directory

please advices

regards,
poonam

Upload Error
Failed to move uploaded file to /home/keyfilms/public_html/tmp/ directory.
Failed to save Install CB Plugin because: Installation error

==========
avatar and canvas pic only store in cpanel and tmp directory

You'll need to contact your host as you've a permissions problem preventing PHP from moving uploads from PHP tmp. Also ensure "Path to Temp Folder" in Joomla global configuration points to the tmp folder in Joomla root and not /public_html/tmp.

Hi ,

All this time we have assigned path of tmp /home/keyfilms/public_html/tmp
and it was working fine. Only the past two days , it is not working and is giving
the error "Failed to move uploaded file to /home/keyfilms/public_html/tmp/ directory.
Failed to save Install CB Plugin because: Installation error'
We did contact the Host Provider and they say it is an application error which we need
to sort out ourself and it is not a server error.
So please advise us as to how to solve this error , and your immediate action would be
highly appreciated,

thanks and regards
poonam

"Failed to move uploaded file to ..." is an error thrown when move_uploaded_file can't move the file to or from the destination (in your case /home/keyfilms/public_html/tmp/). This is typically due to a permissions problem or a security setting on your server. CB has no control over your PHP tmp folder. You can try fixing the permissions your self using an FTP client or contacting your host.

Beyond that ensure "Path to Temp Folder" within System > Global Configuration > Server is set correctly then navigate to System > System Information > Folder Permissions for Joomla to check write access to necessary folders.

Hi

thank you for reply,
/tmp folder permission 0755
we did again mail to host provider
He said ''I hope you are aware that you have full control of your hosting account and all folders under it. You are free to set whatever permission required by the application"

can you please explain me
why only avater and canves pic store in tmp dir
it work.

please advice sir,

regards,
poonam

regards,
poonam

Hi,

Now it working,
we add
1) file_uploads = On
upload_tmp_dir = /tmp in .user.ini,php.ini,.htaccess

2)update php version 5.6.4 to 7.2.18

3)public $ftp_host = '';
public $ftp_port = '';
public $ftp_user = '';
public $ftp_pass = '';
public $ftp_root = '';
public $ftp_enable = '0';

in config.php

4)delete /tmp file recreate

5)antispam_captcha disable

regards,
poonam