Auto actions don't work for individual users

Created auto actions granting access in case of equal data of two text fields. For some users, auto actions does not work. Checked the fields, the data in them are equal. I save the user profile in the admin panel and the access level changes. I.e., autoaction is not triggered from the front. Users ' browsers are not old, many have the latest ones. It was not possible to check whether the scripts were disabled for users.

Is there any information about auto action crashes?

Ensure CB Auto Actions itself is public and published in CB > Plugin Management. Access there determines if CB Auto Actions will even load for someone. Next you'll just need to review your auto action as there wouldn't be any further checks that'd be applying. Provide screenshots of your auto action and can see if there's possible configuration issues in it.

Is there any information about auto action crashes?

CB Auto Actions encloses itself in try catches to prevent trigger behavior crashing your site. Enable debug mode and maximum error reporting in Joomla global configuration then in your auto action under the Parameters tab enable debugging. Next retry and if there's any debug info it will output it.