Skip to Content Skip to Menu

[SOLVED] Paid Subscriptions: Stripe webhook delivery issues

  • fede312
  • fede312
  • OFFLINE
  • Posts: 166
  • Thanks: 28
  • Karma: 1
1 year 10 months ago - 1 year 10 months ago #332009 by fede312
I've recently updated the website to Joomla 4. Today I've got an email from Stripe, telling me they had trouble sending requests in live mode to a webhook endpoint associated with my account. They sent the URL of the failing webhook endpoint, and it is exactly what I have set on the Stripe's Payment gateway settings. I'm using the latest version of Joomla and the latest version of CB Paid Subscription. Is there anything in particular I need to check after updating to J4 that can make the webhook fail?

Thanks,
Last edit: 1 year 10 months ago by krileon. Reason: Added [SOLVED] tag to subject

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • OFFLINE
  • Posts: 48419
  • Thanks: 8274
  • Karma: 1443
1 year 10 months ago #332019 by krileon
Did you check the timestamp of the webhook? Were you updating Joomla, CB, or CBSubs during that time? Are any other webhooks failing? You should be able to check webhook history in your Stripe account as well as retry the webhooks.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: fede312

Please Log in or Create an account to join the conversation.

  • fede312
  • fede312
  • OFFLINE
  • Posts: 166
  • Thanks: 28
  • Karma: 1
1 year 10 months ago #332049 by fede312
Evidently was a Stripe problem, today they emailed me again, letting me know they solved the issue.
Thanks,
 
The following user(s) said Thank You: krileon

Please Log in or Create an account to join the conversation.

Moderators: beatnantkrileon
Powered by Kunena Forum