Thanks for the reply! We'll check the API to be absolutely sure. This kind of problem -- namely our customers paying but not getting a new or renewed subscription -- is happening to about 5% of our transactions. It seems wierd that the basket would be created without a gateway, then Paypal would process the payment as if everything is fine, then CBSubs would file a comm error that has a gateway assigned to it. Again, we'll check the API, but it has worked for us for years, only in the last six months or so have these errors become so frequent. It takes an hour to print out the Paypal activity download, sort by member, and check it by hand against the CBSubs user management interface, but so far that seems to be the only way to be sure we aren't ripping off our members.
krileon
