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Starting membership period from approval and not registration

1 week 1 day ago #339807 by wintercorn
Client has a process where members register, pay and then await approval. This can sometimes take several days or even weeks. This obviously eats in to the membership term.

Can the membership term start from approval instead?

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1 week 1 day ago #339813 by krileon
I would recommend configuring your plans to require payment after approval in that case. This can be done by setting "User Approval by Moderator" to "Yes, after payment" under the Workflows tab of your plans. This way they register, get approved, and then pay on login.


Kyle (Krileon)
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1 week 1 day ago #339816 by wintercorn
Surely you mean 'Yes, before payment' which I assume means Register > Approval > Payment

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1 week 1 day ago #339817 by krileon
Yes, sorry. You'll want to select "Yes, before payment" so that approval happens before payment collection.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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1 week 7 hours ago #339823 by wintercorn
This seems to work but it doesn't send a welcome email to the user. Is this normal or do I need to change something?

Thanks

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1 week 6 hours ago #339824 by wintercorn
Ignore this. I've found the section in the config. Apols.
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