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Error installing plugin bundle

  • petekuhn
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4 days 1 hour ago - 2 days 22 hours ago #342255 by petekuhn
Error installing plugin bundle was created by petekuhn
Running Joomla 5.3.4 PHP 8.4.13
Installed latest CB 2.11.0
Went to install latest plugins for CB using downloaded bundle and install failed.

I tried uploading the bundle file, and got the error (attached). Then I ftp-d the bundle file to the tmp directory and tried to install from there, and I got another error (attached).
[for some reason upload of the png file keeps failing/ Anyway error is Installation File Not Found in /var/www/html/tmp.

As you can see, dir permissions seem OK. I verified that the bundle file was indeed in the tmp directory.
I-ve also attached the first level contents of the bundle file.


 
Last edit: 2 days 22 hours ago by petekuhn.

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  • krileon
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2 days 10 hours ago #342258 by krileon
Replied by krileon on topic Error installing plugin bundle
That's strictly a PHP permissions issue. It's failing to move from PHP tmp (where uploaded files are temporarily stored) to Joomla tmp. So while your Joomla tmp folder has correct permissions your PHP tmp may not. You can find out what this directory is within System > System Information > PHP Information then find what "upload_tmp_dir" is set to and review its permissions.

Kyle (Krileon)
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  • petekuhn
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2 days 4 hours ago #342267 by petekuhn
Replied by petekuhn on topic Error installing plugin bundle
PHP temp dir is /tmp
Here's the access


csc@www:~$ cd /
csc@www:/$ ls -ld tmp
drwxrwxrwt 12 root root 4096 Oct 27 11:51 tmp

Also, I ftp'd the bundle into the Joomla tmp dir and tried an install from there, but it failed with a different error. For some reason I can't upload the jpg screenshot file, but this is the error

Installation file not found in /var/www/html/tmp/.


 

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  • krileon
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2 days 1 hour ago #342270 by krileon
Replied by krileon on topic Error installing plugin bundle
Does uploading through Joomla instead of CB give the same error? Are you able to install other extensions fine?

Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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  • petekuhn
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1 day 5 hours ago #342287 by petekuhn
Replied by petekuhn on topic Error installing plugin bundle
Figured it out. We upgraded to PHP 8.4 and didn't change the default upload_max_filesize
The following user(s) said Thank You: krileon

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