Hello, I encounter some problems with my CB extension installed (librairies, legacy ). If ii uninstall the CB package, download a brand new one and install it, shall i loose all my users and config data ?what iis the best to clean All up ?
Thanks
Philippe (Paris, France )
What problems are your having? It's ideally better to just try and fix the issue rather than uninstall. Currently we don't delete database data on uninstall, but in the future we will so for now yes you can uninstall then re-install CB and your plugins to refresh the filesystem.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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Thank you Kyle,
In fact , it seems that some features dont work any more as usual.
For example, i dont receive any more notification though i used to.No mail change, no config change
In the admin menu, in french, Control panel still show COM_COMPROFILER_CONTROL
A plugin problem with Acymailing deprecated, etc..
So i'll save my user data, uninstall CB , and reinstall it
Thanks for taken care
Friendly
Philippe
Please be sure to backup your override CSS and language strings. Both are filesystem based and not database based so uninstalling will delete them. I recommend also making a full backup of your site.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
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Read our Documentation
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Search the forums CB links:
Documentation
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Localization
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CB Quickstart
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CB Paid Subscriptions
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Add-Ons
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Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
