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e-mail notifications about unread message not working

9 years 6 months ago #265902 by julie.prod.web
e-mail notifications about unread message not working was created by julie.prod.web
Hi,

I have try many times and e-mail notifications about unread message are not working.
In the attachment you can see my settings.

Many thanks
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  • slabbi
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9 years 6 months ago #265916 by slabbi
Replied by slabbi on topic e-mail notifications about unread message not working
Has the recipient enabled notifications in the uddeIM frontend?
Have you tried to switch between phpMail and mosMail?

In the FAQ there are some other possible reasons described but these are the most common ones.
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9 years 6 months ago - 9 years 6 months ago #265949 by julie.prod.web
Replied by julie.prod.web on topic e-mail notifications about unread message not working
Thanks to reply.
I'm going to try.
To make test easly, there is a possibility to have a shorter time to receive the notification about unread message ?
Last edit: 9 years 6 months ago by julie.prod.web.

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9 years 6 months ago #265965 by slabbi
Replied by slabbi on topic e-mail notifications about unread message not working
Notifications are always sent immediately.
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9 years 6 months ago - 9 years 6 months ago #265966 by julie.prod.web
Replied by julie.prod.web on topic e-mail notifications about unread message not working
The notification are working.
What does not work is the notification about unread message: When people don't read the message they don't receive recall notification.
Last edit: 9 years 6 months ago by julie.prod.web.

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9 years 6 months ago #265967 by slabbi
Replied by slabbi on topic e-mail notifications about unread message not working
The "forget me not" messages share the same code as the normal notification messages. So I see no reason why it should not work (and it would be the first time report for this).
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