Please read the FAQ (inside) before posting!

I have created a comprehensive FAQ which covers lots of issues with uddeIM on about 110 pages.

You find the most current version of the FAQ here:
Open SVN page (choose "Links to HEAD:" -> Download)

or when you have problems accessing the current version you will also find a copy in the README folder in the uddeIM archive (and so it should already be on your harddisk).

Please read the FAQ before posting!

There are several issues which have been answered multiple times in the forums and double posts will waste lots of my time. Remember that uddeIM is a one-person-project and uddeIM and the support is free of charge.

I don't mind answering people's questions; I just get annoyed at seeing the same old questions week after week in particular when the answer can be fond in the FAQ or in the forum (sometimes only one or two posts before) or when it is clear that people have not checked the README before updating uddeIM.

I will not longer answer questions when the topic is already discussed in the FAQ. Only when the FAQ cannot solve your problem, create a new posting.

When you think that one issue is missing which might be helpful for other users, you can use this thread to post new questions PLUS answers. When your topic is helpful for I will add it to the FAQ.

DO NOT use this thread for questions! These will be deleted without notice.

Thanks.

Post edited by: slabbi, at: 2010/12/11 19:40

Note: This is for FAQ v2.0 rev2 (there might be a newer one)

Table of Contents (overview)
[code:1]1 INSTALLATION (ALL SUPPORTED JOOMLA VERSIONS) 9
2 INSTALLATION (JOOMLA 1.5+) 21
3 INSTALLATION (JOOMLA 1.6+) 28
4 INSTALLATION OF UDDEIM PREMIUM PLUGINS (FOR DONATORS) 29
5 UDDEIM MODULES AND MAMBOTS/PLUGINS 38
6 ERRORS AND WARNINGS 43
7 COMMUNITY BUILDER 49
8 COMMUNITY BUILDER ENHANCED 55
9 IMPORTING PMS DATA 56
10 CONFIGURING UDDEIM 58
11 USING UDDEIM 71
12 CSS RELATED QUESTIONS 75
13 3RD PARTY PROGRAMS 78
14 DEVELOPER INFORMATION 85[/code:1]

Note: This is for FAQ v2.0 rev2 (there might be a newer one)

Table of Contents

[code:1]1 INSTALLATION (ALL SUPPORTED JOOMLA VERSIONS) 9
1.1 General questions 9
1.1.1 What are the requirements for uddeIM? 9
1.1.2 Is there something I should know before I install uddeIM? 9
1.1.3 Is the Community Builder required for uddeIM? 10
1.2 Installation of uddeIM 10
1.2.1 “Error! Could not find a Joomla! XML setup file in the package.” 10
1.2.2 “Error 500 – Internal server error” during installation 10
1.2.3 “Fatal error: Maximum execution time of XX seconds exceeded” during installation 11
1.2.4 Plugins cb_plug_pms_xxx cannot be installed 11
1.2.5 “Warning: require_once(var/…/components/com_uddeim/uddeimlib15.php) failed” message after installation 11
1.2.6 “Critical Error: Failed to write to configuration file” during installation 12
1.2.7 “Error creating folder: …” or “Error creating file: …” 12
1.2.8 How to add more smileys? 13
1.3 Upgrading uddeIM 13
1.3.1 How to upgrade a very old version of uddeIM (≤ 1.4)? 13
1.3.2 How can I upgrade uddeIM? 13
1.3.3 How can I upgrade uddeIM’s database tables? 14
1.3.4 Installing an uddeIM Hotfix 16
1.3.5 How do I upgrade uddeIM modules and plugins? 16
1.4 Configuring Joomla 16
1.4.1 How can my users get access to uddeIM? 16
1.4.2 Is a published menu link to uddeIM required? 17
1.4.3 I have created a menu link to uddeIM but some modules/components do not work correctly? 17
1.4.4 Blank screen when uddeIM is called 18
1.4.5 “Unsupported operand types in router.php” error 18
1.4.6 “You Are Not Allowed To View This Page” error 19
1.4.7 “Error 404 – Page not found” when accessing uddeIM 19
1.4.8 Wired errors after uddeIM has been installed 19
1.5 Deinstallation of uddeIM 20
1.5.1 I like to deinstall uddeIM completely. How can I do this? 20
2 INSTALLATION (JOOMLA 1.5+) 21
2.1 How to install uddeIM on Joomla 1.5+? 21
2.2 What is the ftp layer? Is there something I should know about? 21
2.3 I have an ownership problem, what can I do? 22
2.3.1 How can you avoid using chmod 0777 to enable installs? 23
2.3.2 How do you recursively adjust file and directory permissions? 23
2.3.3 Why can't you install any extensions? 24
2.4 Does uddeIM run on Joomla 1.5 native? 25
2.5 J!1.5 Extention Manager claims that uddeIM modules/plugins are not native 26
2.6 How to migrate from Joomla 1.0 to Joomla 1.5+? 26
3 INSTALLATION (JOOMLA 1.6+) 28
3.1 How to install uddeIM on Joomla 1.6? 28
4 INSTALLATION OF UDDEIM PREMIUM PLUGINS (FOR DONATORS) 29
4.1 How to get premium plugins for donators? 29
4.2 How to install premium plugins for donators? 30
4.3 Public Frontend plugin 31
4.3.1 How to get access to the Public Frontend? 31
4.4 RSS Message Feed plugin 31
4.4.1 How to get the feed URL to access the mailbox? 31
4.4.2 Optional Feed parameters 32
4.4.3 How to use RSS Message Feeds in iGoogle? 32
4.5 Message Control Center plugin 34
4.5.1 How to get access the Message Control Center? 34
4.5.2 What actions are available in the Message Control Center? 34
4.6 File attachments plugin 35
4.6.1 Installation issues 35
4.6.2 How to enable File attachments? 36
5 UDDEIM MODULES AND MAMBOTS/PLUGINS 38
5.1 General problems 38
5.1.1 The module border is different from all other modules 38
5.1.2 Fatal error: Cannot redeclare moduddemailboxtime() (previously declared in XY) 38
5.2 MODULE: mod_uddeIM (aka “uddeIM Notifier Module”) 38
5.2.1 What is the purpose of mod_uddeim? 38
5.3 MODULE: mod_uddeIM_mailbox (aka “uddeIM Mailbox module”) 39
5.3.1 What is the purpose of mod_uddeim_mailbox? 39
5.4 MODULE: mod_uddeIM_statistics (aka “uddeIM Statistics module”) 40
5.4.1 What is the purpose of mod_uddeim_statistics? 40
5.4.2 How are the statistics calculated? 40
5.5 PLUGIN: plug_uddeIM_pms_contentlink (aka “uddeIM PMS Content Link plugin”) 41
5.5.1 What is the purpose of plug_uddeim_pms_contentlink? 41
5.5.2 How do I use uddeIM PMS Content Link? 41
5.6 PLUGIN: plug_uddeIM_pms_searchbot (aka “uddeIM PMS Searchbot plugin”) 42
5.6.1 What is the purpose of plug_uddeim_pms_searchbot? 42
5.6.2 How do I use uddeIM PMS Searchbot? 42
6 ERRORS AND WARNINGS 43
6.1 SQL errors 43
6.1.1 “Unknown column 'xxxxx' in 'field list'” error (SQL error 1054) 43
6.1.2 “Unknown column in where clause” error (SQL error 1054) 43
6.1.3 “DB function failed with error number 2006” error (SQL error 2006) 43
6.1.4 “You have not updated your database! Please refer to the README…” error 44
6.2 uddeIM errors 44
6.2.1 "There is no user with this username!" error when a message is sent 44
6.2.2 “This message cannot be displayed.” when a message is opened 44
6.3 Other errors and problems 45
6.3.1 Javascript is displayed under the “To” field 45
6.3.2 Javascript is displayed in the format menu 46
6.3.3 "Delete" buttons in inbox, outbox and archive do not work 46
6.3.4 uddeIM shows the wrong time 47
6.3.5 uddeIM does not show CAPTCHAs 47
6.3.6 Performance problems 47
7 COMMUNITY BUILDER 49
7.1 Using uddeIM modules and plugins with CB 1.0 49
7.2 Enabling Message notifications 49
7.3 Display a Tab in CB profiles 49
7.4 “Message from your profile” message 50
7.5 Adding a link to uddeIM to the users’ profiles 50
7.6 Text “_UE_PMSLINK” is displayed in a user’s profile 51
7.7 Text “_UE_TABINBOX” is displayed in a user’s profile 51
7.8 PLUGIN: cb_plug_pms_uddeim (aka “uddeIM CB PMS plugin”) 51
7.8.1 What is the purpose of cb_plug_pms_uddeim? 51
7.8.2 Difference between cb_plug_pms_uddeim and plug_pms_mypmspro? 52
7.9 PLUGIN: cb_plug_pms_uddeim_inbox (aka “uddeIM CB Inbox plugin”) 52
7.9.1 What is the purpose of cb_plug_pms_uddeim_inbox? 52
7.10 PLUGIN: cb_plug_pms_uddeim_blocking (aka “uddeIM CB Blocking plugin”) 53
7.10.1 What is the purpose of cb_plug_pms_uddeim_blocking? 53
7.11 PLUGIN: cb_plug_pms_uddeim_profilelink (aka “uddeIM CB Profile Link plugin”) 53
7.11.1 What is the purpose of cb_plug_pms_uddeim_profilelink? 53
7.12 HACK: Block profile when user is blocked in uddeIM 54
8 COMMUNITY BUILDER ENHANCED 55
8.1 Integrating uddeIM in CBE 55
8.2 How to enable CBE integration in uddeIM? 55
8.3 Do the CB plugins also work with CBE? 55
9 IMPORTING PMS DATA 56
9.1 Importing messages from other PM systems 56
9.2 Reimport messages from other PM system 56
9.3 Importing of messages dies (uddeIM <1.6) 57
9.4 Importing of messages dies (uddeIM 1.6+) 57
10 CONFIGURING UDDEIM 58
10.1 General questions 58
10.1.1 “System - Used charset”: What character sets are supported? 58
10.1.2 “Maintenance – Database maintenance”: Does DB maintenance check the DB structure? 58
10.1.3 “Create settings”: There is no any effect for "Create settings" button? 59
10.1.4 How can I change the language in uddeIM? 59
10.2 Popup notifications 59
10.2.1 Which uddeIM modules provide popup notifications? 59
10.2.2 How to configure popup notifications? 60
10.2.3 Popup notifications do not work 60
10.2.4 How to enable popup notifications for thousands of site members? 61
10.3 Email notifications 61
10.3.1 E-Mail notifications are not sent 61
10.3.2 Enabling email notification system 62
10.3.3 Where can I change the email notification text? 62
10.3.4 What placeholders can be used in notification emails? 63
10.3.5 Is it possible for the admin to get a copy of each notification sent by uddeIM? 64
10.3.6 Email notification received but no message in Inbox 64
10.3.7 uddeIM uses the wrong reply address in a notification email 64
10.3.8 Wrong character encoding in email subject 65
10.3.9 How to enable e-mail notifications for thousands of site members? 65
10.3.10 What does the warning “E-Mail stop” in uddeIM backend mean? 66
10.4 UTF-8 66
10.4.1 Receiver gets wired characters 66
10.4.2 uddeIM shows wired characters in messages 67
10.4.3 uddeIM shows wired characters in the frontend and/or backend 68
10.5 Autocompleter and MooTools 68
10.5.1 Using MooTools 1.2 with Joomla 1.0 / 1.5 / 1.6 68
10.5.2 The Autocompleter does not work 69
10.5.3 I cannot select any users with the mouse 70
10.5.4 The Autocompleter does only find the first user 70
10.6 Blocking 70
10.6.1 How to block users? 70
10.6.2 Do blocked users receive general messages? 70
10.6.3 I cannot send messages to a user list because I am blocked? 70
11 USING UDDEIM 71
11.1 General questions 71
11.1.1 Two users share the same realname in our community 71
11.1.2 Reading of stored messages in the backend 71
11.2 Sending messages 71
11.2.1 There is no “Subject” field visible 71
11.2.2 “Add cc: line” has no effect 71
11.3 Userlists 72
11.3.1 How can registered users create global or restricted user lists? 72
11.4 System- and General messages 73
11.4.1 How to send general or system messages to multiple users 73
11.4.2 Blank screen when sending multiple messages 73
11.5 Miscellaneous questions 74
11.5.1 Obfuscation and Encryption 74
12 CSS RELATED QUESTIONS 75
12.1 Change width of text area 75
12.2 How to style the message line above of the uddeIM box 75
12.3 “Send” button is not visible 75
12.4 Changing of CSS files not possible 76
12.5 Using separate CSS files for each browser 76
13 3RD PARTY PROGRAMS 78
13.1 Calling uddeIM from a 3rd party program 78
13.2 Pass a message text to uddeIM from a 3rd party program 79
13.3 Joomfish component 79
13.4 AdsManager plugin 79
13.5 JDirectory component 79
13.6 Clickheat & Rokbox plugin 80
13.7 yvBBCode plugin 80
13.8 IE PNG Fix 80
13.9 Joomla template “rt_refraction_j1.5” 80
13.10 SOBI2 81
13.11 sh404SEF 81
13.11.1 “item=0” appended to links 81
13.11.2 Hot to get the current version of sh404SEF plugin 81
13.12 AceSEF 82
13.13 Marketplace 82
13.14 JReviews 83
13.15 Shoutbox 84
13.16 Eventlist 84
14 DEVELOPER INFORMATION 85
14.1 How do I write a new message into uddeIM database? 85
14.2 What languages and codebases are supported? 86
14.3 Where does uddeIM store its language files? 87
14.4 What BB code tags are supported? 87
14.5 Database tables and fields uddeIM uses 87
14.5.1 #__uddeim 88
14.5.2 #__uddeim_emn 89
14.5.3 #__uddeim_blocks 90
14.5.4 #__uddeim_config 91
14.5.5 #__uddeim_userlists 91
14.5.6 #__uddeim_spam 91
14.5.7 #__uddeim_attachment 92
14.6 Useful SQL queries 92
14.6.1 How many messages have been sent totally? 93
14.6.2 How many messages are stored on the server? 93
14.7 Using the uddeIM API 93
14.7.1 Include the API 93
14.7.2 Compatibility 93
14.7.3 Create an instance of uddeIM API object 93
14.7.4 version() 94
14.7.5 isInboxLimitReached() 94
14.7.6 sendNewMessage() 94
14.7.7 isAttachmentAvailable() 94
14.7.8 appendAttachment() 95
14.7.9 sendNewSysMessage() 95
14.7.10 getLinkToBox() 95
14.7.11 Sample usage 96[/code:1]

TBD

TBD