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[SOLVED] Install of cbsubstax - String could not be parsed as XML

  • UniMult
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8 years 6 months ago - 8 years 4 months ago #280643 by UniMult
Because of error "1146 Table 'db535930231.#__cbsubs_geo_zones' doesn't exist SQL=SELECT a.`id` AS `value`, a.`name` AS `text` FROM `#__cbsubs_geo_zones` AS a GROUP BY value ORDER BY a.`ordering` " when trying to create a new promotion, I read that I need to install plugin cbsubstax.

However, I get error "String could not be parsed as XML" when installing the plugin.

Please help.
Last edit: 8 years 4 months ago by nant.

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8 years 6 months ago #280655 by nant

UniMult wrote: Because of error "1146 Table 'db535930231.#__cbsubs_geo_zones' doesn't exist SQL=SELECT a.`id` AS `value`, a.`name` AS `text` FROM `#__cbsubs_geo_zones` AS a GROUP BY value ORDER BY a.`ordering` " when trying to create a new promotion, I read that I need to install plugin cbsubstax.

However, I get error "String could not be parsed as XML" when installing the plugin.

Please help.


Joomla version?
CB Version?
CBSubs version?

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  • UniMult
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8 years 6 months ago #280681 by UniMult
Sorry about that, I had it in the first time I wrote this, but lost it the second time.

Joomla - 3.5.1
CB - 2.0.14
CBSubs - 4.0.2

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  • UniMult
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8 years 6 months ago #280790 by UniMult
Any ideas how to fix this? I have an advertisement going out that uses promotion codes.

Thanks

Eric

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  • beat
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8 years 6 months ago #280804 by beat
Hi Eric,

The Promotions CBsubs plugin needs the CBSubs Tax plugin also to be installed.

You probably need to increase the maximum PHP memory size to install and upgrade CBSubs Tax plugin, as it has a large database of all geographic zones (countries+states) included.

Beat - Community Builder Team Member

Before posting on forums: Read FAQ thoroughly -- Help us spend more time coding by helping others in this forum, many thanks :)
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8 years 6 months ago #280825 by UniMult
I increased the memory and this is what is shown in Joomla's Site Information PHP Information.

memory_limit 2048M 2048M

But I still get the same install error.

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