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[SOLVED] Coupons and Taxes Problem

  • austega
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12 years 8 months ago - 12 years 6 months ago #191725 by austega
[SOLVED] Coupons and Taxes Problem was created by austega
test.sag.org.au/joining/join-us-now.html - or really the subsequent (payment) page. Two fixed amount coupons are active CONC and JOINT2ND, both set up with pre tax prices. Australian taxes (GST).

J1.5.25
CB1.8.0RC2
CBS1.3.0RC

I am having difficulties getting taxes to continue to display properly when I add a discount coupon to the payments page.

I have found three earlier forum messages on this topic, but none with a resolution shown:

I have attached a before and after screen shot - but I can see what is shown depends on the Settings | Display | Invoices | Totaliser settings, and have been able to achieve an alternate outcome where taxes show correctly again, but the coupon appears to have no effect. But I haven't yet been able to find a combination that shows taxes and coupon appropriately at the same time.

I expect there is an answer but have also not found a helpful resource on what these settings are designed to do let alone how they should be set. Is there such a piece of documentation that I have missed?

Happy to share login credentials by PM.
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Last edit: 12 years 6 months ago by krileon.

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  • austega
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12 years 7 months ago #194016 by austega
Replied by austega on topic Re: Coupons and Taxes Problem
Is there any movement on this one? I haven't heard back since we talked about access credentials...

Thanks - David

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  • beat
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12 years 7 months ago #194093 by beat
Replied by beat on topic Re: Coupons and Taxes Problem
Looking at it right now. :)

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12 years 7 months ago - 12 years 7 months ago #194098 by beat
Replied by beat on topic Re: Coupons and Taxes Problem
Found one reason:

You have set owner to 1 for the 24-hours access plan. I changed that one to 0 and now the tax appears as expected.

However only owner value of 0 in plans is supported for taxes and promotions at this point (CBSubs 1.2.2 and 1.3.0 RC1).

Added feature for fix in upcoming CBSubs 1.3.0 release:
#3344 Taxes and Promotions do not work with plan owner not = 0

Can you please confirm that this was your problem ?

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Last edit: 12 years 7 months ago by beat.

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  • austega
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12 years 7 months ago #194164 by austega
Replied by austega on topic Re: Coupons and Taxes Problem
Thanks Beat.

The owner = 1 setting was to allow the displayed payment gateways to vary by selected plan (as per suggestion from I think Krileon) - so that for example a user could not pay by cheque for a 24 hour access plan.

However on testing the coupon/tax combination now (with all plans having owner = 0) I am still getting the same problem as before (see attached image). Am I missing something?


David
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12 years 7 months ago #194172 by beat
Replied by beat on topic Re: Coupons and Taxes Problem
While i can reproduce on your test-site, i'm unable to reproduce locally this GST of 0 on my test server using latest development build.

I've sent it to you by email.

Please install this new development CBSubs release on your test-site (installing over CBSubs and all installed integration plugins), and let me know by email if it works or not.

Thanks for your help in finding and fixing that bugger.

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