In my case, if only one gateway is enabled, the page with invoice and payments buttons doesn't show at all, the error message above show.
I'm not able to confirm this. Please PM backend super administrator login credentials and will take a look.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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Can you provide exact steps to duplicate this or PM credentials for a user experiencing this. Using the credentials provided I attempted to renew with Offline and Credit Card (the 2 gateways enabled) and neither had this issue.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
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-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
I see, this appears to be a bug of some kind and have created a bug ticket for further investigation for next release.
#3548
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
4 months ago you posted this a known bug #3548. on my fresh cbsubs 2.0.2 install, this is still a bug. any news when this will be fixed? I only use 1 gateway (offline payments) and the problem still persists.
krileon
