[SOLVED] Big Problems with CB Subs

Hello,

until today I had only one plan.

Plan A: membership, 1 year for 24,- €

Today I want to install a second Plan for my Moderators:

Plan B: membership witn no expire date, no costs (0 €)

Now it shows in CB Usermanager on Backend that everyone is member of this group?? There is always a green checkmark on every profil.

And now the old Plan A is shown anymore on frontpage, and I have no idea why?
Both plans are not exklusiv.

I need here urgent help, please.
I tested a lot of settings in the last hours, but nothing seems to work.
I also disabled the new Plan B, but now it don't shows the tab anymore.

Thanks in advance.

Greetings Roland

Most likely what you are seeing is because of this:

CBSubs will by default show the first free lifetime plan it finds as automatically assigned to all registered members.

If you have also selected that
Create Subscriptions also for free lifetime plans: Yes
in display settings tab, then a subscription might have also been created.

Depending on what exactly your case is, you can do one of the following:

1. Make this backend only plan not a lifetime plan - but give it a duration
2. Keep it as lifetime if you want, but give it a price
--> basically do not have this plan as a free lifetime plan

Now if subscriptions have actually been created for all your users, then you can:
1. Keep subscriptions but modify free lifetime plan to not have the extra privileges you gave to moderators and make a new plan (not free/lifetime as instructed previously) and assign it to your moderators.
2. Remove the subscription from everyone (not sure if there is a batch way to do this)

Waiting for feedback to give followup guidance.

Hello,

thanks for feedback.

I changed now both (1,- € / 10 Years).

After that I created a new user.

And for that I can't see any tab for CB Subs anymore.

There is no plan more shown - and I have no idea why.

I also send you the superadmin-login in the ticket.

Greetings, Roland

Roland wrote: Hello,

thanks for feedback.

I changed now both (1,- € / 10 Years).

After that I created a new user.

And for that I can't see any tab for CB Subs anymore.

There is no plan more shown - and I have no idea why.

I also send you the superadmin-login in the ticket.

Greetings, Roland

What exactly did you change?
It makes no sense that the subscriptions tab does not show anymore just because you changed a plan.

Also please explain how you and why you have this expanded display type in your CB Tabs?

Did you hack CB?

Hello Nant,

It seams like the tab is already shown for user which have an subscribtion, but not for new registered user. If you login in frontend with the admin account for example, you can see the tab as normal.

One reason could be, that I played a little bit with the conditions (CB Subs backend => Plan => Workflows => Conditions).
With that I tried to make that a member of the plan “SQ-Teammitglieder” can’t subscribe to the plan “Simple-Quality-Supporter”.

But after I get the Problems with the lifetime and so on, I disabled the conditions in backend.

Maybe here is something gone wrong.

About the expanded tabs:
Yes - it's a hack. I have that since a lot of years... In my opinion it looks like better as the nested tabs.
But that couldn't be the reason - it's just CSS and this few lines of code:
Neverless I have changed it now to a normal hack (div) but with the same result.

Thanks for your help.

Greetings,

Roland

I have to ask - did you hack anything else?

Also please unpublish CB COnditionals plugin and test again.