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[SOLVED] Big Problems with CB Subs

  • Roland
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12 years 2 months ago - 12 years 2 months ago #214015 by Roland
Replied by Roland on topic Re: Big Problems with CB Subs
No, thats all on hacks...

It also worked before I tried to make a second plan.

I don't have CB Conditional plugin installed.

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Last edit: 12 years 2 months ago by Roland.

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  • krileon
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12 years 2 months ago #214042 by krileon
Replied by krileon on topic Re: Big Problems with CB Subs
We don't support core modifications. Please move the tab to a valid display type and location then test again to ensure is working. You'll need to debug your custom display your self or have whoever implemented it debug it.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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  • Roland
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12 years 2 months ago - 12 years 2 months ago #214057 by Roland
Replied by Roland on topic Re: Big Problems with CB Subs
Hello Krileon,

I had already done this (see some posts before).

The CB Subs tab is shown, but only for older members who had an subscription before.
If you had never an subscription no tab is shown. So this has nothing todo with the core modification.

I installed now CB 1.9 => so there is no hack/core modification in CB anymore. But same result, of course.

I already sent admin-account via ticket.

It's already moved to a valid display-type (div - right).

www.simple-quality.de - The Quality-Web-Portal
Last edit: 12 years 2 months ago by Roland.

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  • krileon
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12 years 2 months ago #214060 by krileon
Replied by krileon on topic Re: Big Problems with CB Subs
Have reviewed your install and you had set "Show subscription plans upgrade possibilities:" to "No" within CBSubs > Settings > Global. Free user subscribing is considered an upgrade. By setting this parameter to "No" you've blocked all users from purchasing and only allowed renewals. This would be fine if you allowed subscriptions at registration, but you don't so basically there was no way for a new user to subscribe before or after registration. I've set the parameter to its default "Yes" and confirmed the tab is now displaying fine (it didn't display before because you set profiles to not show empty tabs).


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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  • Roland
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12 years 2 months ago #214136 by Roland
Replied by Roland on topic Re: Big Problems with CB Subs
Hey Krileon,

thousand thank for help!

I can't remember that I changed some settings, but I tried a lot to solf my first issue that a new user subscribe automatic to a lifetime-plan that I can't say to 100 percent that I don't have done that.

So thanks again for your help.

Greetings, Roland

www.simple-quality.de - The Quality-Web-Portal

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