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<SOLVED>Profile Update Not Saving

  • cberry1971
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12 years 1 month ago - 12 years 1 month ago #215680 by cberry1971
<SOLVED>Profile Update Not Saving was created by cberry1971
I click "update your profile" and change various fields. then I click update... and get a message:

"Your settings have been saved."

Yet nothing changes...

sequence in screenshots is trying to change Height field from 5'8" to 5'9"...

with no changes to profile...
Attachments:
Last edit: 12 years 1 month ago by cberry1971. Reason: closing as i have a fix that works.

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  • cberry1971
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12 years 1 month ago - 12 years 1 month ago #215694 by cberry1971
Replied by cberry1971 on topic Re: Profile Update Not Saving
Quick update (because I have been trying to figure this out for 4 hours now)..

If i try to update certain fields (in the Account Info OR Crossfit Story TABs) updates work. All other tabs do not work.

WHY? Settings / Conditionals for tab

WORKs = Attachment 1
NOT WORKING = Attachment 2

Not sure why but just going to avoid the "not equal to" right now.
Attachments:
Last edit: 12 years 1 month ago by cberry1971.

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  • krileon
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12 years 1 month ago #215757 by krileon
Replied by krileon on topic Re: Profile Update Not Saving
CB Conditional version? Sounds like for whatever reason the PHP value matching isn't working the same as the jQuery value matching. Please explain what type of field your Account Type is so can attempt to duplicate as could be a bug.


Kyle (Krileon)
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  • cberry1971
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12 years 1 month ago #215776 by cberry1971
Replied by cberry1971 on topic Re: Profile Update Not Saving
cb conditional version 1.8.11

Account Type [cb_membertype] is a "select" type field.

Screenshot attached:
Attachments:

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  • krileon
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12 years 1 month ago #215818 by krileon
Replied by krileon on topic Re: Profile Update Not Saving
Are you changing this field (Account Type) on profile update? This really shouldn't be happening. Believe you've a conditional somewhere that's not working properly. The other tabs not working, do you have conditionals on the entire tabs or just the fields in the tabs?


Kyle (Krileon)
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  • cberry1971
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12 years 1 month ago #215904 by cberry1971
Replied by cberry1971 on topic Re: Profile Update Not Saving
I have conditionals on the fields AND tabs.

I can put them on fields only but then when a user from user group A clicks "update your profile" they see the tabs (empty) from user group B

Perhaps I should not have conditionals on both?? If not how do I avoid showing tabs (for editing).

I have configuration > user profile > show empty tabs > no

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