When any user tries to email any other user in the site by going to their profile and selecting messages/send email, this error (Session timed out. Your email failed to send! Please try again.) is immediately given. It does not seem like an actual timeout, as it is instantaneous.
I have searched and seen a few other threads on this exact issue, but no resolutions to the problem.
Enable debug mode and maximum error reporting in Joomla global configuration then try again to expose any errors. If issue persists you can try disabling spoof checking within CB > Configuration > Integration.
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I have actually already disabled spoof checking based on that same suggestion in one of the other threads I mentioned, with no difference. I will try to enable maximum error reporting and see what comes up. Thank you.
okay, odd occurrence... with debug mode enabled, no matter how error reporting is set, the email sends fine and I get no errors to debug. As soon as I disable debug mode, the email fails to send again.
That's pretty strange. Are you using a plugin like CB Public Mail to alter the profile mail feature? Are you using CB Captcha for profile mail? If yes on either try disabling both and see if issue persists. Also test with default Joomla template to help rule out template conflicts.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Great. Yes - disabling the template makes the email work just fine. so now I have to find out what in the template is interfering with it, and why enabling debug mode fixed it.
krileon
