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Profile Search Problem

  • mush22
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11 years 7 months ago #222872 by mush22
Profile Search Problem was created by mush22
Hello! I have a problem with the profile search on home page.

I think the problem may be more related to Joomla than to CB but maybe you can help. Everything is set up correctly with cbsearchbot and should work.

When I go and search I get some results none to do with the cb users I'm looking for. If I check the user item I still get the same results. Actually whatever item I check the results are always the same and when displayed the checkbox is unchecked.

Could there be an issue with my search function? It seems like it is not filtering as it supposed to. Is there something I could check? Everything seems to be configured in the correct way.

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  • nant
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11 years 7 months ago #222873 by nant
Replied by nant on topic Profile Search Problem

mush22 wrote: Hello! I have a problem with the profile search on home page.

I think the problem may be more related to Joomla than to CB but maybe you can help. Everything is set up correctly with cbsearchbot and should work.

When I go and search I get some results none to do with the cb users I'm looking for. If I check the user item I still get the same results. Actually whatever item I check the results are always the same and when displayed the checkbox is unchecked.

Could there be an issue with my search function? It seems like it is not filtering as it supposed to. Is there something I could check? Everything seems to be configured in the correct way.


To speed things up please provide the following:

Joomla version?
CB version?
CB Search plugin version?
Screenshots of your configuration (for search plugin)?
How you tested?

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  • mush22
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11 years 7 months ago #222874 by mush22
Replied by mush22 on topic Profile Search Problem
Hello Nick,

I am using Joomla 2.5.7 cb 1.9 and bot_cbsearch_j25-101

All fields are searchable from cb fields and the search plugin is configured as in the screenshot.


I tested by searching and seeing that no results appear and when i check the users it gives exactly the same results as if not checked. The same if I check categories or articles.

thanks a lot
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  • krileon
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11 years 7 months ago #222893 by krileon
Replied by krileon on topic Profile Search Problem
You need to be using a normal search module. This will not work with Smart Search module. The fields selected must be on a tab that is public and published (or at least accessible to you) and the fields must be configured to display on profile.


Kyle (Krileon)
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  • mush22
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11 years 7 months ago #222895 by mush22
Replied by mush22 on topic Profile Search Problem
Yes this is exactly the situation I have. But still I do not get any results, I really think it must be a joomla search issue but have no idea of what can be causing it nor how to fix it. Is there something I can check?

Thanks

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  • krileon
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11 years 7 months ago #222908 by krileon
Replied by krileon on topic Profile Search Problem
Please PM backend super administrator login credentials and will take a look.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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