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CB Connect Issue

  • Joeleol
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11 years 7 months ago #224173 by Joeleol
Replied by Joeleol on topic CB Connect Issue
Hi Krileon,

Thanks for your reply. This works on a different template without any problems so surely CB can't need reinstalling? I have moved all the script links around now so they are all loading in the right order, I can see no errors or warnings when the page loads now yet the 'Register with Facebook' button still does nothing when clicked?

As I mentioned, if I switch to the Beez5 template everything operates correctly.

What is the next step towards troubleshooting this issue?

Many Thanks,

Joel

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  • krileon
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11 years 6 months ago - 11 years 6 months ago #224194 by krileon
Replied by krileon on topic CB Connect Issue

As I mentioned, if I switch to the Beez5 template everything operates correctly.

That's because the problem is with your template. It's either removing CBs jQuery, overriding jQuery, has fatal JS errors, or somehow not appending certain headers. You should contact the developer of your template and have them figure out why it's breaking jQuery. jQuery conflicts shouldn't be an issue though so loading multiple jQuery files won't cause this as CB uses a deep noConflict with its own namespace.


Kyle (Krileon)
Community Builder Team Member
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Last edit: 11 years 6 months ago by krileon.

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