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Don't know what to tell you in that regard. It sends a PMS through CB API.But normally, when a user received a private message, there is a popup to notify him. This time, the popup does not appears. I think I have to change the trigger.
On first login? Use the first login trigger (available in the dropdown).Basically, I want this private message to be sent only at the first connection of the user. Is it possible?
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