Bug in Auto-Actions Plug-in?

Dear all,
There seem to be bug(s) in the Auto-Action script that I installed on my live site.
Please indulge me as I list all the issues with it here:

1) When user retrieves Username/Password, an auto email that I created to send after a Profile update gets sent.
Qns: Why is the Forgot Login user details retrieval treated as a profile update and triggers the auto-action configured?


2) Supposedly there is a re-direction auto-action to be created, where it would take users to an article displaying payment instructions. But if this is turned on, the user will see this page when they use the Forgot Login function.

There seems to be some scripting issue as far as I can see.

How the intended process should be with using the Auto-Action triggers:
1. Forgot Login function should send user the login details.
2. User logins
2. User verifies/updates profile
3. Update/Submit is clicked
4. Admin and user gets email notification [triggered by auto-action script]
5. Redirection to payment instructions with thank you message displayed[triggered by auto-action script]

The actions are turned on during a membership renewal exercise, and then switched off when it is not active.

Could one of the developer enlighten me on how to ensure the auto-action triggers are working as how it should be intended.
Would appreciate if I get an answer within a day or 2.

Thank you.

1) When user retrieves Username/Password, an auto email that I created to send after a Profile update gets sent.
Qns: Why is the Forgot Login user details retrieval treated as a profile update and triggers the auto-action configured?

Because it is a profile update. CB and Joomla profile update triggers should and need to fire when a password changes. CB fires profile update triggers on password change. So your action acting on this is completely normal.

2) Supposedly there is a re-direction auto-action to be created, where it would take users to an article displaying payment instructions. But if this is turned on, the user will see this page when they use the Forgot Login function

If you redirect after profile update, then yes.

Could one of the developer enlighten me on how to ensure the auto-action triggers are working as how it should be intended.

It is working perfectly fine. It's acting on the trigger being fired as it's designed to. CB Auto Actions just performs an action on the trigger specified.

If you want to exclude forgot login profile update trigger usage then just add a conditional to your action to ensure they're at profile edit specifically as quite a few things will fire the after profile update trigger (everything that changes profile values should). Example conditional as follows.

[post_task] Equal To saveUserEdit

Hi Krileon.
I added the [post_task] condition and tested on Saturday it worked and triggered the notifications.

I just got my colleagues to try the same, but no notifications were received.
Except for the Profile Logger.

I had a go too, but also no notifications received.

Any idea what could it be that caused the missing notification to trigger?!

I've no idea, again CB Auto Actions just performs the action on the triggers you supply. It doesn't do anything beyond that. Conditionals thrown in becomes tricky and you need to test them thoroughly. Remove the conditional and see if your action is then working.

But, if the conditions are removed, then the triggers will not be functioning as how it should be.
Hmm...

It is quite frustrating to know it sometimes work, and sometimes it doesn't.

Any better work around for this?

Or at least educate how should the conditional queries be used in my trigger.

How should the condition be if the profile has a drop down list selection to pick?
THe trigger should fire only after this drop down list selection is completed.

[field name] Equal To ?


Please advise. Thanks.

But, if the conditions are removed, then the triggers will not be functioning as how it should be.
Hmm...

It's just a test to make sure your action is working in profile edit for your other users to see if the conditional was the problem. It could also be due to the access parameter if not set to Everybody, etc..

It is quite frustrating to know it sometimes work, and sometimes it doesn't.

The only reason for this is if the conditional didn't match or the access permission didn't match for the user you're using.

How should the condition be if the profile has a drop down list selection to pick?

If a dropdown field changed or if the dropdown field has a value at all? Below examples cover both situations.

Has Value:
[fieldname] Not Empty

Value Changed:
[var1_fieldname] Not Equal To [var3_fieldname]