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Rouge User giving errors can not fix!

  • krileon
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11 years 5 months ago - 11 years 5 months ago #227931 by krileon
Replied by krileon on topic Rouge User giving errors can not fix!

I am really sorry but I have not got a clue where this is "_user_usergroup_map "

It's in your Joomla database. You need to go to that table and find the user_id of 818 and delete their usergroup mapping as that user doesn't exist.

Also something that I am noticing up top of my browser!!!

Looks like an unclosed tag. Did you modify any of CBs core files? If so please re-install CB to remove your core edits; we can not help you with core edits in place.

So one thing for sure is that it is not a template issue!

Again, yes it is a template issue unless you have an unclosed tag floating around somewhere on profile (CB has no unclosed tags so would need to be a plugin or maybe a delimiter field with HTML in it). Switch to default Joomla template and see if issue persists.


Kyle (Krileon)
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Last edit: 11 years 5 months ago by krileon.

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  • paurray
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11 years 5 months ago #227993 by paurray
Replied by paurray on topic Rouge User giving errors can not fix!
"You need to go to that table and find the user_id of 818 and delete their usergroup mapping as that user doesn't exist."

there is no such user in the Joomla User Table!

There is a user 817 & 819 but no 818

"Looks like an unclosed tag. Did you modify any of CBs core files? If so please re-install CB to remove your core edits; we can not help you with core edits in place."

Yes I think that is what it is as well :unsure:

"Again, yes it is a template issue unless you have an unclosed tag floating around somewhere on profile (CB has no unclosed tags so would need to be a plugin or maybe a delimiter field with HTML in it). Switch to default Joomla template and see if issue persists. "

Ok I am sure you know a lot more about this kind of stuff than I do. But could you please tell me how can a template issue persist when I change the template?

Please advise how to proceed thanks

Paul

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  • paurray
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11 years 5 months ago #227999 by paurray
Replied by paurray on topic Rouge User giving errors can not fix!
ps I have added a new User List

As I am trying to figure out a way for Non registered User to at least view the administrators profile with out logging in!

Something else that I am noticing is the weird looking code in the description box of the User List. Maybe this helps?
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  • krileon
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11 years 5 months ago #228033 by krileon
Replied by krileon on topic Rouge User giving errors can not fix!

"You need to go to that table and find the user_id of 818 and delete their usergroup mapping as that user doesn't exist."

there is no such user in the Joomla User Table!

There is a user 817 & 819 but no 818

Of course, that's the problem. You're not going to the _users table. You're going to the _user_usergroup_map table as explained in my previous replies.

Ok I am sure you know a lot more about this kind of stuff than I do. But could you please tell me how can a template issue persist when I change the template?

As explained it could also be an unclosed tag coming from somewhere. It can easily be a template issue across multiple templates when using a template framework as well (e.g. Gantry) as could be an error in the framework. In this case though it seams to be an unclosed tag somewhere.

As I am trying to figure out a way for Non registered User to at least view the administrators profile with out logging in!

Just have a Public userlist and then anyone can view it. Profile access can be Registered though if you want and is configured within CB > Configuration > User Profile.

Something else that I am noticing is the weird looking code in the description box of the User List. Maybe this helps?

I don't see anything abnormal. The description is just surrounded by a paragraph HTML element, which is fine.

Please PM backend login credentials and will take a look.


Kyle (Krileon)
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • paurray
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11 years 5 months ago #228040 by paurray
Replied by paurray on topic Rouge User giving errors can not fix!
Do I have to login to MySQL Joomla database? Search for "_user_usergroup_map " and then in this "_user_usergroup_map " delete “user_id of 818”

Just a wild guess....

ps thanks for the Template expenation

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  • krileon
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11 years 5 months ago #228052 by krileon
Replied by krileon on topic Rouge User giving errors can not fix!

Do I have to login to MySQL Joomla database? Search for "_user_usergroup_map " and then in this "_user_usergroup_map " delete “user_id of 818”

Yes, you need to use whatever database software your host supplies (usually phpmyadmin) and go to the _user_usergroup_map table and find the row(s) with user_id of 818 and remove them.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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