White Screens with CB and CBSubs...

Have reviewed your install and even with debugging your site is suppressing errors. This looks like a mod_security issue though. Please have your host check their mod_security logs and see if it's logging a security error.

Okay, I will ask them to review that and get back to you.

C

Hello, the ISP techs have been working on this non-stop for a couple days now.

The white screen is not generating an error because there are no errors on the page...it is literally a blank html page. That's pretty common.

There are no error being reported anywhere on teh server except for hte file not found below. they have double checked the IonCube and resolved what they thought could have been a problem with ZenD. Bottom line is still getting white-screens with no way to find out what the error is despite lots of people sinking many many hours into it.

[Tue Aug 20 00:24:13 2013] [error] [client 10.30.6.171] File does not exist:

/home/advmoto1/public_html/404.shtml, referer:

new.adventuremotorcycle.com/administrator/index.php?option=com_comprofiler&task=editPlugin&cid=508&table=plansbrowser&action=editrow&tid=7&cbprevstate=b3B0aW9uPWNvbV9jb21wcm9maWxlciZ0YXNrPWVkaXRQbHVnaW4mcGx1Z2luaWQ9NTA4JmFjdGlvbj1zaG93dGFibGUmdGFibGU9cGxhbnM%3D

C

Have reviewed your install and it's because your host does not have PHP encoded with iconv. This is used for UTF8 conversion during History Logging. The good news is even though you get a blank page your changes are still saved.

There are two ways to fix this. First way is contact your host and have them enable iconv (best approach). Alternative is to perform the below edit and remove the iconv usage (I don't know the dangers of doing this).

IN: /components/com_comprofiler/plugin/user/plug_cbpaidsubscriptions/models/table/cbpaidTable.php
ON: Line 426
FROM: TO: