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[SOLVED] emailing moderators

  • krileon
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10 years 9 months ago #239197 by krileon
Replied by krileon on topic emailing moderators
Enable debug mode and maximum error reporting in Joomla global configuration then try to send an email and see if any fatal errors are displayed.

As you're using SMTP, please see my previous reply regarding configuring it correctly in Joomla for it to work with CB.

I'm not quite sure how mass mailer is not working, but registration emails are. Ensure you've a correct email address specified for the registration from address within CB > Configuration > Registration. Also ensure a general email address is configured within Joomlas mailer settings.


Kyle (Krileon)
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  • rorshack
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10 years 9 months ago #239198 by rorshack
Replied by rorshack on topic emailing moderators
Nothing seems to be working. I can't find any explanation for this. The only explanation I can think of is that CB has it's own mailer settings but I can't find them!

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10 years 9 months ago #239199 by rorshack
Replied by rorshack on topic emailing moderators
Thank you very much krileon! The problem was the email address within CB > Configuration > Registration. I wrote an address that had a wrong domain. It was not the same address I wrote in the Joomla's SMTP configuration form.

Mass Mailer uses the name and the address that I want to use only for users registration. I don't think that's quite correct but it doesn't represent an issue for my project.

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  • rorshack
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10 years 9 months ago #239201 by rorshack
Replied by rorshack on topic emailing moderators
Can someone please tell me where can I find an article or a topic that explains the substitutions in Mass Mailer?
:dry:

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  • krileon
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10 years 9 months ago #239206 by krileon
Replied by krileon on topic emailing moderators


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

  • rorshack
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10 years 9 months ago #239208 by rorshack
Replied by rorshack on topic emailing moderators
:woohoo:
Thank you very much!
Cheers!

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