Skip to Content Skip to Menu

"cannot demote yourself from your Super User permission"

  • templay
  • templay
  • OFFLINE
  • Posts: 7
  • Thanks: 0
  • Karma: 0
10 years 8 months ago #241358 by templay
"cannot demote yourself from your Super User permission" was created by templay
I am running CB 1.9.1 under Joomla 3.2.1

A few days ago I run the user sync tools, which gave no errors.

But since then, when I try to ADD any new user with CB users management, I got the error message "You cannot demote yourself from your Super User permission", while I am just trying to add a (normal) user, not change my own webmaster profile !



I am quite worried that my CB is broken/corrupted in some ways.

What can it be ??

Thanks !

Yannick
Attachments:

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 48478
  • Thanks: 8282
  • Karma: 1443
10 years 8 months ago #241385 by krileon
Replied by krileon on topic "cannot demote yourself from your Super User permission"
It says "Edit" in the page title. Are you sure you clicked the "New" button? Clicking the "Edit" button or clicking a user in their row will also edit them. I'm not able to duplicate your issue

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

  • templay
  • templay
  • OFFLINE
  • Posts: 7
  • Thanks: 0
  • Karma: 0
10 years 8 months ago #241409 by templay
Replied by templay on topic "cannot demote yourself from your Super User permission"
Very good comment !

Indeed I press NEW but I I get into an EDIT dialog, editing what seems like my own user, but not really because all the information from my profile are missing !!

See a screencam here: screencast.com/t/9dT2tQYa

Very very weird !

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 48478
  • Thanks: 8282
  • Karma: 1443
10 years 8 months ago #241411 by krileon
Replied by krileon on topic "cannot demote yourself from your Super User permission"
That is really weird. Please PM backend super administrator login credentials and will take a look.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 48478
  • Thanks: 8282
  • Karma: 1443
10 years 8 months ago #241491 by krileon
Replied by krileon on topic "cannot demote yourself from your Super User permission"
Have reviewed your install and I can't see any reason for this to be happening. Is this a migration install? Was CB modified at all? Please re-install CB 1.9.1 over top of it self then see if issue persists.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

  • templay
  • templay
  • OFFLINE
  • Posts: 7
  • Thanks: 0
  • Karma: 0
10 years 8 months ago #241528 by templay
Replied by templay on topic "cannot demote yourself from your Super User permission"
It was an upgrade from Joomla 2.5. We have not hacked CB in any ways.

We are going to try re-installing 1.9.1 as you are suggesting and see how it goes. Cross fingers !

Please Log in or Create an account to join the conversation.

Moderators: beat, nant, krileon
Powered by Kunena Forum