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CB LOGIN redirect error - The page isn't redirecting properly

  • krileon
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10 years 7 months ago #242403 by krileon
With the user key error it sounds like you've one of Joomlas two factor authentication plugins enabled, which do not work with CB 1.9 (they do work with CB 2.0). Navigate to Extensions > Plug-in Manager and ensure the below are disabled.

Two Factor Authentication - Google Authenticator
Two Factor Authentication - YubiKey


Kyle (Krileon)
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10 years 7 months ago #242934 by GravityDance
Hi Krileon.
I cannot not find twofactorauth in my Extension>Plug-in Manager.

The only authenticator that I have is enabled is Authentication Joomla.

I have Authenication Gmail and Authenication LDAP disabled.

Thanks,

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10 years 7 months ago #243008 by krileon
I'm not sure what more to advise. I suggest turning off "Gravity Check" extension as its query is the one fatally erroring.


Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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10 years 7 months ago #243415 by GravityDance
Hi,
I had my Joomla expert help me and here is her response:

"Update...Upon further investigation, I found a plugin that was installed that seemed to be causing the redirect issue/conflict. After disabling the plugin "system redirect SSL" by Yireo the site was a lot faster and the login/logout issue with CB was resolved."

This is did resolve my problem. Are there know issues with Yireo on CB 1.9 ?

Thanks,

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  • krileon
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10 years 7 months ago #243421 by krileon

Are there know issues with Yireo on CB 1.9 ?

I don't know what Yireo is, but the issue would suggest it does not work with CB. A lot of extensions that act specifically on Joomla login/registration do not work with CB.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: GravityDance

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