Then the field is not accessible for whatever reason. That's the API to request a field; there's no other API to do it. Please see the getFields API documentation below for further usage information.
The field should be set to display on profile and be on a public and published tab. The tab can be in a not shown on profile position if you don't want it actually visible on profile.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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krileon
