[SOLVED] The administrator does not receive notification by email when registering.

Hi,
I have 2 accounts :
- Super administrator (group)
- Administrator (group)
When a user signs up I receive an email on the super administrator account but never in administrator account.

I want the email to be sent only to the administrator account

Thanks

Digit89 wrote: Hi,
I have 2 accounts :
- Super administrator (group)
- Administrator (group)
When a user signs up I receive an email on the super administrator account but never in administrator account.

I want the email to be sent only to the administrator account

Thanks

You need to:

1. Select Administrator group in the CB Configuration -> Moderation tab
2. Edit your superadmin to not receive moderation emails (CB User Manager -> COntact info tab)

Hi,
This is already set up like this and it does not work. :'(

Thanks

It's ok. The email was spam in my client.

Digit89 wrote: Hi,
This is already set up like this and it does not work. :'(

Thanks

You mean that administrator use does not get email or do you mean that superuser continues to get emails?

Hello,

I am having the same issue on our sites, i will explain how we have our sites set-up and that we have been doing it this way for many years on our old Joomla 1.5 sites with community builder and we have never had a problem.

Our new sites are Joomla 3.3.0 and CB 1.9.1.

Super Admin is set to disapproved (So they do not appear in the members lists and set to not receive system e-mails as this is only a support account)

Administrator is set to receive system e-mails as they are the site owner.

What we have found is this! If the Super Admin account is in the Disapproved state then none of the system e-mails will go out, however if the Super Admin account is approved then the e-mails are sent correctly to the administrator of the site.

Why would this be? as in our previous sites we always had it set this way and we never had a problem in our Joomla 1.5 sites.

Is this intentional? or is there a way for us to have our user not appear in the members list but have the system e-mail still function?

Thanks for all your help.

Alan