I have a professional membership but can't post to forum

I have the Professional membership and I'm trying to post on the CBSubs forum about how to migrate from AEC to CBSubs. It is not letting me post saying I need a membership. My membership is current.

billmccloskey wrote: I have the Professional membership and I'm trying to post on the CBSubs forum about how to migrate from AEC to CBSubs. It is not letting me post saying I need a membership. My membership is current.

You do not have a CBSubs subscription that is why you cannot post on that forum.

If you are a CBSubs subscriber (maybe a different account?) you can study the Import functionality of CBSubs (in the documentation).

This will help you with your task to initialize CBSubs subscriptions based on AEC exported data.

The purpose of my post on the CBSubs forum was to find out how difficult it is going to be to migrate to CBSubs before I purchase. As a customer, it seems counter intuitive to me to keep me from information I need to make a buying decision.

Can you answer my question here?: how difficult is it to import my AEC data into CBSubs? This is my business and my livelihood so obviously the answer is critical to me and critical in helping decide to purchase.

billmccloskey wrote: The purpose of my post on the CBSubs forum was to find out how difficult it is going to be to migrate to CBSubs before I purchase. As a customer, it seems counter intuitive to me to keep me from information I need to make a buying decision.

Yup - that's exactly why we have a presales forum area here:
www.joomlapolis.com/forum/87-presales

Can you answer my question here?: how difficult is it to import my AEC data into CBSubs? This is my business and my livelihood so obviously the answer is critical to me and critical in helping decide to purchase.

You would need to do the following:

1. Create a text, comma delimited file that contains your current AEC subscriptions (example: userid, aecplan, start-date).
2. You need to create CBSubs plans to match your current AEC plan offerings (same cost, duration, etc).
3. You need to mak the aecplan id in the file you created in step 1 to the corresponding CBSubs planid you created in step 2).
4. Use the file of step 3 to import in the CBSubs import area so you can initialize your current subscribers for CBSubs
5. Turn off AEC.

Please note that if you have any auto recurring subscriptions your users will need to resubscribe to them in CBSubs this time when their current subscription ends.

"Please note that if you have any auto recurring subscriptions your users will need to resubscribe to them in CBSubs this time when their current subscription ends. "

All of my subscribers are on recurring billing, some monthly, some yearly and I have over 500 members. Are you saying all of them would need to physically go in and resubscribe or the recurring billing they have set up with authorize.net and paypal won't go through? That would kill my business. Is there any work around for that?

Is this something I can do for them. If I have to get everyone to go back in and resubscribe, I'm afraid I'll lose customers.

Are you saying all of them would need to physically go in and resubscribe

No, you can give them a subscription using CBSubs Import, but they will no longer be recurring subscriptions. It would be a single payment subscription, which when it expires they can renew it back into auto recurring.

the recurring billing they have set up with authorize.net and paypal won't go through?

Correct, it is impossible to transfer recurring profiles from 1 payment system to another. Each payment system sends its own data such as IPN URL, User ID, Basket ID, etc.. to the gateway. None of the information CBSubs needs will be present in your other systems recurring profiles on the gateway. So users must resubscribe through CBSubs to be auto recurring again.