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Mass Mail not working!

  • rbuelund
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10 years 1 week ago #251674 by rbuelund
Mass Mail not working! was created by rbuelund
I'm using J1 3.3.6 and CB 2.0.1 - the mass mailer function is not working. It just says "Sent 20 emails to users" but nothing else happens ??

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  • krileon
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10 years 1 week ago #251694 by krileon
Replied by krileon on topic Mass Mail not working!
Are emails working at all for your install? Please test registration emails or the email form when clicking Send Email in the email field on a users profile.


Kyle (Krileon)
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  • rbuelund
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10 years 1 week ago #251697 by rbuelund
Replied by rbuelund on topic Mass Mail not working!
It seems like no email functions in CB are working. The mass mail in Joomla IS working and the Joomla cantact form - it must be a bug in CB ??

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  • krileon
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10 years 1 week ago #251763 by krileon
Replied by krileon on topic Mass Mail not working!
Joomla will fallback to PHP Mailer if SMTP fails. Are you using SMTP? CB will not fallback. Try setting your Joomla global configuration mailer settings to use PHP Mailer.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • rbuelund
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10 years 1 week ago #251778 by rbuelund
Replied by rbuelund on topic Mass Mail not working!
Sorry this is NOT the problem - I am always using php mailer.

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  • krileon
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10 years 1 week ago #251801 by krileon
Replied by krileon on topic Mass Mail not working!
Please ensure the registration email settings have been configured properly in CB > Configuration > Registration. A valid registration email address should be provided. Once done retest and see if issue persists. Did you upgrade from a CB 1.x release? If so do you recall it working fine with CB 1.x?


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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