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Mass Mail not working!

  • rbuelund
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10 years 1 week ago #251906 by rbuelund
Replied by rbuelund on topic Mass Mail not working!
Registration email is correct. I updated from CB 1.9.1 - It worked fine before update.
From another page with only 20 users it works fine - but her with 98 users nothing happens! Theese two sites are on the same server.

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  • nant
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10 years 1 week ago #251907 by nant
Replied by nant on topic Mass Mail not working!

rbuelund wrote: Registration email is correct. I updated from CB 1.9.1 - It worked fine before update.
From another page with only 20 users it works fine - but her with 98 users nothing happens! Theese two sites are on the same server.


If you turn on Joomla debugging to maximum level do you see any messages when trying to mass mail?

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  • krileon
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10 years 1 week ago #251939 by krileon
Replied by krileon on topic Mass Mail not working!
So sending a mass mail to 20 users works, but 98 doesn't? Sounds like you're hitting your servers mailer limits. You can't just blast as many emails as you want. Most hosts will limit you to X per minute, hour, etc.. Try using the built in queue feature for mass mailer to send them in batches of 10-20.


Kyle (Krileon)
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  • rbuelund
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10 years 1 week ago #251946 by rbuelund
Replied by rbuelund on topic Mass Mail not working!
As I wrote no problem with CB 1.9.1. I was sending two batches with 50 - worked fine. This does not work after update. I have tried both 2x50 (30 sec break) and 1x100 - nothing.

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  • rbuelund
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10 years 1 week ago #251947 by rbuelund
Replied by rbuelund on topic Mass Mail not working!
Actually this was two different sites but on the same server. On one site I can send mails after update, on the other site I cannot send mails at all! Not 98 nor 6 mails - so the system is not working. The Joomla mailsystem works fine.

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  • krileon
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10 years 1 week ago #251964 by krileon
Replied by krileon on topic Mass Mail not working!
So which install let you send 20 emails? The one with working registration emails or the one that won't send the 98 emails? Sorry, confused with your testing case. If it's that specific install then there could be a installed CB plugin causing a conflict; try disabling all non-core CB plugins and see if it'll work.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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